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Customer Intercept / Exit Interviews

Customer Intercept / Exit interviews are a great way to capture detailed information about your customers and their thoughts and opinions about your organization. PRG has offers simple satisfaction exit interview to in-depth customer surveys.

One distinct benefit of an exit survey is the customer just finished their transaction. Since the customer is so familiar with the transaction, businesses can obtain some rather detailed information about the shopping experience.

PRG utilizes our lap to survey program to conduct most exit interviews. Therefore, complex surveys with randomization and rotation can be presented to the customer. From designing your exit interview questionnaire, rolling up and tabulating the data to review and analyzing the results PRG can help your organization in every step of the process.



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